Frequently asked questions before booking a tour or guided visit in Cordoba

Yes, we operate all year round, but [NEEDS VALIDATION] the exact closing days and public holidays with no departures. Availability and schedules depend on each activity and the season, and private tours are managed according to team availability.

It depends on the tour. The Mosque-Cathedral is an indoor, flat route. The Jewish Quarter has cobbled streets, so comfortable shoes are recommended. Medina Azahara has areas with slopes and stretches of walking, so suitable footwear and expecting a bit more effort than an urban tour is advisable.

In high season and on key dates, it's best to book in advance because some activities sell out. Each tour's calendar shows available spots and is the most reliable way to check if there's room.

It's usually the best option if you're already an organized group, want a specific schedule, are traveling with young children, or need to adapt the pace due to mobility issues or specific interests.

Free changes up to 24 hours in advance by contacting us on WhatsApp +34601168332. At the Mosque-Cathedral, tickets may be personalized and limit changes once issued, per the monument's regulations.

Let us know on WhatsApp as soon as you find out. On free tours, it's sometimes possible to join if the group is still nearby. On tours with tickets and times set by the monument, we'll look at alternatives depending on availability.

Adding people depends on available spots. Reducing participants may be limited once tickets have already been issued. On free tours, adjustments are usually more flexible.

The activity runs as scheduled unless there's an official closure of the monument or announced conditions that prevent the visit. If it's cancelled for an official reason, we'll offer a date change or refund according to the activity's policy.

If the tour allows it, contact is centralized via WhatsApp. For questions beforehand, our team handles it to keep information and group coordination consistent.

Mosque-Cathedral: Puerta del Perdón, opposite Sabor a España on Calle Cardenal Herrero. Free tours: Plaza de las Tendillas, by the central fountain. Medina Azahara: Glorieta Cruz Roja for the bus, or the Visitor Centre car park. We'll confirm the exact spot in your booking confirmation.

[NEEDS VALIDATION] Confirmation of whether an original ID card or passport is mandatory for the Mosque-Cathedral and Alcazar in all options. If it applies, we'll list it as an essential requirement for minors too.

On regular tours, the group is up to 30 participants. On private tours, it's just your own group.

Stops are made during the tour to listen to explanations and move around in an orderly way. In hot weather we look for shade or cooler areas when the route allows it.

Yes, personal photos are allowed. Indoors, the monument's rules are respected, such as avoiding flash where indicated and not using a tripod where not permitted.

Mosque-Cathedral: accessible, with a flat indoor route. Historic centre: adaptable routes avoiding steps. Jewish Quarter: irregular cobblestones and stretches with steps that can make access difficult. Alcazar: some areas not accessible, such as towers, and gardens with slopes. Medina Azahara: uneven terrain that complicates mobility.

Mosque-Cathedral: fine, thanks to the flat floor. Historic centre: fine, adjusting the route depending on the area. Jewish Quarter: on some narrow or stepped streets, a baby carrier may be more practical. Medina Azahara: [NEEDS VALIDATION] exact conditions for strollers on the shuttle bus and at the site.

[NEEDS VALIDATION] Whether children under 10 go free on "all tours". On activities with age-based rates (e.g. 10–14), the system applies the corresponding price depending on the option and shows it when booking. In any case, children must be included in the booking for capacity control.

On regular tours, the pace is adjusted to the group as much as possible. If you want full control over timing and stops, a private tour is the simplest way to tailor the route.

[NEEDS VALIDATION] Restrooms available at the Mosque-Cathedral, Alcazar and Medina Azahara depending on the site's rules and access. On urban routes, nearby options are pointed out along the way.

On routes through streets and squares, pets are allowed on a leash and under the owner's responsibility. Pets are not allowed inside official monuments, except accredited guide dogs.

On free tours, booking is free and the contribution is made at the end (as a reference, around €10 per adult). On paid tours, the price depends on the option: Mosque-Cathedral from €28, Mosque and Jewish Quarter from €33, the complete tour from €45, and private tours have a fixed price per group starting at €120.

The contribution is voluntary, but as a reference it usually ranges around €10–15 per person if you enjoyed the experience. It's normally given to the guide at the end of the route.

[NEEDS VALIDATION] Whether an automatic discount applies from 10 people on regular tours. For schools, associations or organized groups, the usual process is to arrange a quote by email or phone depending on the type of visit.

It depends on the tour. On paid visits, the listing indicates whether tickets are included. On free tours, tickets aren't included because they're routes through streets and public spaces.

No. The price shown when booking is the price of the activity. It doesn't include food and drink, the contribution on free tours, transport to the meeting point, or tickets to monuments not listed on the activity's page.

If an activity is cancelled due to force majeure or an official closure, we'll offer a date change or refund according to the experience's policy.

Spring (March–May) and autumn (September–November) tend to be the most comfortable dates in terms of temperature. May coincides with the Patios Festival. In summer, it's best to avoid midday hours and choose early morning or late afternoon/evening times. In winter there's usually less crowding at the Mosque-Cathedral.

At the Mosque-Cathedral, since it's a place of worship in active use, it's recommended to keep shoulders and knees covered and avoid caps or hats indoors. For the Jewish Quarter, shoes with stable soles help with the cobblestones, especially if it rains. From April to October, sun protection and water are usually key for outdoor routes.

Regular backpacks usually aren't a problem. Large suitcases may be restricted at monuments such as the Mosque-Cathedral and the Alcazar, so it's a good idea to leave them in storage if you're coming straight from the station. Professional camera equipment may require specific authorization.

Yes. At the Mosque-Cathedral there may be adjustments due to liturgical celebrations and occasional closures on specific dates. At the Alcazar and Medina Azahara there are also seasonal schedules and closing days. Your voucher has the updated information for your booking.

If it's very hot, it's best to choose early times (e.g. 9:00) or from late afternoon onward. On tours with indoor sections, the Mosque-Cathedral helps you cope with the heat better. Bring water and sun protection if the route has sections in the sun.

Message us on WhatsApp and we'll tell you how to rejoin the group. On urban routes, the next stop is usually the quickest way to catch up without missing the tour.

[NEEDS VALIDATION] Whether a group photo is included on all tours and whether you also send a copy via WhatsApp. Once confirmed, we'll list it as a fixed service.

You can leave your review on Google or Tripadvisor. If you'd rather tell us directly, you can also message us on WhatsApp at +34601168332.

You can ask for this when booking by giving the guide's name. Assignment depends on availability and can't always be guaranteed. It's easier to arrange on private tours.

During the tour the guide usually recommends places to eat based on the area you're in. If you need specific recommendations, you can ask and we'll guide you based on your plans.

Yes, we also work in Granada, Seville and Malaga, with tours and guided visits depending on availability in each city.